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All international prices include VAT. Orders are delivered with no additional charges due at the door.

All international prices include VAT. Orders are delivered with no additional charges due at the door.

Vizio Remote Control Cross Talk

You found this page because your Vizio TV or soundbar is responding to the MediaLight remote control. This is a known compatibility issue between certain Vizio products and infrared remote controls from other manufacturers. It has been documented across multiple brands and device categories and is not unique to MediaLight.

The good news is that there are straightforward solutions, and we will make sure you end up with a setup that works.

The simplest fix for Vizio TV owners is to enable "Turn off USB with TV" in your Vizio settings. With this mode active, the lights turn on and off automatically with the TV and you will rarely need to touch the remote at all. Once the lights are calibrated to approximately 10% of your display's peak brightness , which you only need to do once,  there is rarely a need to adjust them again.

If you still want occasional remote access, two options work reliably:

1) Place the MediaLight receiver behind the TV so it is out of the line of sight of the Vizio remote. You can still use the MediaLight remote by pointing it behind the TV, but once brightness is set you should not need to.

or

2) Cover the receiver with a small piece of aluminum foil after setting your brightness level. The Vizio remote will no longer trigger the lights, and your MediaLight remote will also no longer work -- so make sure you are happy with the brightness before doing this.

If your issue is with a Vizio soundbar rather than the TV, the cleanest solution is our flicker-free button dimmer, which has no IR receiver and cannot be triggered by any remote. Set it once and leave it.

If you purchased a MediaLight with an IR remote dimmer and are experiencing interference, contact us. We will swap it for a button dimmer and make sure your setup works the way it should. We are not going to leave you with something that does not work for your environment.