This form is strictly for European Union residents exercising their statutory 14-day Right of Withdrawal. Non-EU customers must contact us directly for standard return instructions. While we offer an extended 45-day return window, withdrawals processed beyond the legal 14-day baseline are subject to our standard policy, which excludes outbound shipping refunds.
You are entirely responsible for return shipping costs. We refund only the cost of baseline standard outbound delivery; premium shipping upgrades, external carrier handling fees, and unrecoverable import duties are non-refundable. Your refund will be reduced for any diminished value if items are returned used, altered, or with damaged internal packaging beyond basic inspection. Submitting a request does not guarantee order interception. Orders in transit cannot be stopped and must be processed as a standard return after delivery.