You will notice that we do not sell MediaLight or LX1 on Amazon.com. We personally buy a lot of products on Amazon, like printer cartridges and books, but a lot of the things that work for commodity products aren't compatible with a niche product like The MediaLight.
Amazon was recommending incompatible accessories that could damage our bias lights and our listings were frequently hijacked by sellers of other products.
If you scroll down you will see that all of the reviews for this product are actually for our MediaLight Quad, our previous model of MediaLight.
Some people were buying MediaLight products and receiving entirely unrelated products. Some were receiving generic LED strips where somebody saw the opportunity to sell a low quality $3 strip for a higher price.
Of course, we covered any damage from incorrect Amazon voltage recommendations under the MediaLight Warranty, but it was an ongoing concern without any resolution. We tried to work with seller support to remove the very bad recommendations, but were unsuccessful.
Assuming you were actually able to buy a genuine MediaLight on Amazon. If you connected the Amazon-recommended 12v power supply (below) to an LX1 or MediaLight, you wold have immediately fried the bias light because our lights run on USB power and the LX1 and MediaLight are rated for.
There were other serious issues, but these were among the worst.
Ultimately, we couldn’t provide the level of service that our customers depend on, so we brought sales and fulfillment in-house. All of the products and accessories on this site are guaranteed to work with your bias light and are shipped daily from our warehouse in NJ. All of our listings are accurate. You will receive what you ordered. And our website includes a lot of useful information about MediaLight, LX1 and bias lighting in general.
You can still pay with Amazon Pay on our website and enjoy some of the same protections that you get when you order on Amazon, but we don't sell our products on the Amazon website, and we hope that this helps to explain our reasons why.